Terms of Service

This agreement

These terms are a binding agreement between you (and the business you act for) and [registered entity name] , which operates MeriRaseed. By signing in you accept them. If you do not accept them, do not use the service.

Our Privacy Policy and Refunds & Cancellation Policy form part of this agreement.

Who may use it

You may use MeriRaseed if you are at least 18 years old and either:

• running your own business; or
• authorised by a business to act on its behalf — in which case you confirm you have that authority, and “you” in these terms means that business.

Your account

• You sign in with Google and confirm a mobile number by one-time code. One verified mobile number belongs to one account.
• Keep access to that Google account and that phone secure. Anything done through your account is treated as done by you.
• Tell us promptly at contact@meriraseed.online if you think someone else has got in.
• You may invite staff and choose what each of them can see and do. You remain responsible for what they do in your books.

Beta status

Tax correctness — please read this one

MeriRaseed is billing software. We are not your accountant, tax adviser or authorised representative, and nothing the software produces is tax advice.

We maintain the GST rate tables carefully. Specifically:

• rates are published as dated rule sets, so a document is priced by the rates in force on its own date;
• the CGST/SGST versus IGST split follows your state and the place of supply;
• document numbering is a single unbroken series per financial year, as rule 46(b) requires.

But the responsibility for what you file remains yours. You must check that the classification, HSN or SAC codes, rates and place of supply on your documents are right for your business before you rely on them. Rates change, notifications are issued, and your particular supply may be treated differently from the general case.

We are not liable for tax, interest or penalties arising from an incorrect classification, a rate we had not yet updated, or a return you filed. If a rate looks wrong to you, tell us at contact@meriraseed.online and stop issuing against it until it is resolved.

Your data stays yours

• Your books — your items, parties, invoices, payments and ledgers — belong to you. We claim no ownership of them.
• You grant us only the permission we need to run the service for you: to store, process, transmit and back up those records, and to send them where you tell us to.
• We do not use your business records to train machine-learning models, and we do not sell them.
• You can export your data at any time, and before you close your account. See the retention section of the privacy policy for what happens afterwards.
• Where your records contain personal data about your own customers, you are the Data Fiduciary for it and we act as your processor. You are responsible for having a lawful basis to hold it.

Acceptable use

You agree not to:

• issue documents for transactions that did not happen, or use MeriRaseed to evade tax or launder money;
• impersonate another business, or use a GSTIN you are not entitled to;
• upload malware, or try to break, overload or probe the service;
• attempt to reach another business's data, or test whether you can;
• copy, resell, white-label or reverse engineer the service;
• scrape it, or automate access outside an interface we provide for that purpose.

Responsible security research is welcome. Report anything you find to contact@meriraseed.online and give us reasonable time to fix it before disclosing; we will not pursue you for testing conducted in good faith against your own account.

Sending messages to your customers

When you send an invoice on WhatsApp, SMS or email, you are the sender and we are the conduit. You confirm that you have a basis to contact that person about that transaction, and that you will comply with WhatsApp's Business Messaging Policy, TRAI's commercial-communication regulations and applicable DLT registration requirements.

Do not use invoice delivery for marketing. Doing so risks our WhatsApp sender being restricted, which affects every business on the platform — so we may suspend delivery for an account that does it.

Fees

MeriRaseed is currently free for closed-beta participants. When we introduce paid plans we will give you at least 30 days' notice by email before any charge applies to your account, and you may close your account instead. Prices, taxes and billing terms will be published before they take effect. See the Refunds & Cancellation Policy.

Availability

We aim to keep MeriRaseed available and quick, and we will try to schedule maintenance outside business hours. During beta we do not offer a service level agreement or uptime guarantee. Third-party outages — Google, WhatsApp, an SMS gateway, our hosting provider — can interrupt parts of the service, and are outside our control.

Suspension and closure

• You may close your account at any time. Export first.
• We may suspend or close an account that breaches these terms, that we are legally required to act against, or that is putting the service or other users at risk. Except where the law or an urgent risk prevents it, we will tell you why and give you a chance to put it right.
• If we close your account without cause, we will give you reasonable notice and an opportunity to export your records.

Our intellectual property

The MeriRaseed software, design, name and logo are ours. These terms grant you a limited, non-exclusive, non-transferable right to use the service while this agreement is in force, and nothing more. Feedback you send us we may use freely, without obligation to you.

Disclaimers

To the extent the law allows, MeriRaseed is provided “as is”. We do not warrant that it will be uninterrupted, error-free, or fit for a particular purpose, and we give no warranty that its output will satisfy any specific tax authority in your circumstances.

Limitation of liability

To the extent the law allows:

• neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or anticipated savings;
• our total liability arising out of this agreement in any twelve-month period is limited to the greater of the fees you paid us in that period, or ₹10,000.

Nothing here limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.

Indemnity

You will indemnify us against claims, losses and reasonable costs arising from your use of MeriRaseed in breach of these terms, from documents you issue, or from personal data you put into the service without a lawful basis.

Governing law and disputes

This agreement is governed by the laws of India. Before starting proceedings, both of us agree to try in good faith to resolve the dispute by writing to the other. If that fails, the courts at Pune, Maharashtra have exclusive jurisdiction.

Changes to these terms

We may update these terms. For material changes we will give you notice by email or in the app before they take effect. Continuing to use MeriRaseed after that date means you accept the updated terms; if you do not, close your account.

If any provision is held unenforceable, the rest stays in force. Our not enforcing a provision is not a waiver of it.

Contact

[registered entity name]
[registered address]
Pune, Maharashtra, India
contact@meriraseed.online

Questions about this document? Write to contact@meriraseed.online, or see our grievance redressal process.